Everything you need to know about booking, pricing, our team, and what to expect from Maid in Jersey.
Trust & Safety
Absolutely. Every cleaner on our team passes a detailed nationwide background check before they ever set foot in a client's home. We vet every team member carefully — these are people we'd trust in our own homes. You'll also see the same friendly faces on recurring visits, so there are no strangers rotating through your space.
Yes — fully licensed, bonded, and insured on every single visit. We carry full liability insurance so that if anything unexpected ever happens, you're completely covered. Your home is your most valuable asset and we take that responsibility seriously. Maid in Jersey operates under DB Studio LLC, a fully licensed NJ business.
We make every effort to send you the same dedicated cleaner on recurring visits. This means your cleaner learns your home, your preferences, and your standards — so the service improves over time. If your regular cleaner is unavailable, we'll notify you in advance and send a fully trained replacement.
Not at all — most of our clients aren't home during their clean. Many leave a key, use a lockbox, or arrange building access. You come home to a sparkling clean space without any disruption to your day. That said, you're always welcome to be home if you prefer.
Booking & Scheduling
The easiest way is to call us at (201) 928-5166 — we'll get your information and confirm your appointment in minutes. You can also reach us by email at info@maidinjersey.com. We typically have availability within 24-48 hours and offer same-day service when slots are open.
Yes, when we have availability. Call us at (201) 928-5166 early in the day and we'll let you know if we can get someone out same day. We recommend booking 24-48 hours in advance to guarantee your preferred time slot, especially for weekends.
We ask for 48 hours notice for cancellations or rescheduling — no penalty with advance notice. We understand life happens, so we're flexible. Last-minute cancellations (under 24 hours) may be subject to a small cancellation fee, but we'll always work with you to find a solution.
Absolutely — and it's our most popular option. We offer weekly, bi-weekly, and monthly recurring plans. Recurring clients get the same dedicated cleaner, priority scheduling, and discounted rates. Once you're on a plan, you never have to think about it — we just show up and your home stays consistently clean.
We operate Monday through Saturday, 8am to 6pm. Weekend appointments are available and book up quickly, so we recommend scheduling ahead for Saturday slots. We do not currently offer Sunday service.
Supplies & Process
Yes — all eco-friendly, non-toxic cleaning products and professional equipment are included with every cleaning. You don't need to provide or buy anything. Our products are safe for children, pets, and people with allergies or chemical sensitivities.
Yes — this is a priority for us. We use non-toxic, eco-friendly products that are safe for children, pets, and people with sensitivities or allergies. We never use harsh chemical disinfectants that leave dangerous residues. If you have specific product requirements or allergies, just let us know when you book.
A standard clean covers all the regular maintenance areas: kitchen counters, bathroom scrubbing, vacuuming, mopping, dusting, and trash. A deep clean goes much further — inside the oven, inside the refrigerator, grout lines, cabinet faces, behind and under furniture, window tracks, and detailed baseboard cleaning. We recommend a deep clean for first-time clients or homes that haven't been professionally cleaned recently.
It depends on the size of your home and the type of service. A standard clean for a 2-bedroom apartment typically takes 2-3 hours. A deep clean for the same home might take 4-5 hours. Move-in/move-out cleans and post-construction cleans can take longer. We'll give you a time estimate when you book.
Guarantee & Pricing
If you're not 100% satisfied with any part of your cleaning, let us know within 24 hours and we'll come back and re-clean that area for free — no questions asked, no hassle. Your satisfaction is the only thing that matters to us. We've maintained a 5-star rating because we stand fully behind our work.
Pricing depends on the size of your home, the type of service (standard, deep, move-in/out), and your location in Bergen or Essex County. The best way to get an accurate quote is to call us at (201) 928-5166 — we'll get you a number in under 60 seconds. No surprise fees, ever.
Yes — recurring clients receive discounted rates starting on their second clean. The more frequently you book, the better the rate. Weekly clients get the deepest discount, followed by bi-weekly, then monthly. Ask about our recurring plan pricing when you call.
We accept all major credit cards, debit cards, and digital payments (Venmo, Zelle, etc.). Payment is collected after service is completed and you're satisfied. We don't require payment upfront.
Service Area
Yes — we serve 80+ towns across Bergen and Essex County including Hackensack, Paramus, Fort Lee, Ridgewood, Teaneck, Englewood, Montclair, Bloomfield, West Orange, Maplewood, Livingston, and many more. See our full service areas page for the complete list.
Possibly — we're always expanding. Call us at (201) 928-5166 and let us know your location. If we can't serve you directly, we'll let you know right away rather than waste your time.
Still Have a Question?
We'd love to help. Give us a call — we'll answer any question you have in under 60 seconds.